WordPress or PrestaShop Bug Fix and Repair Service

BeDOM - Solutions Web offers end-to-end support to quickly resolve any bug affecting your WordPress or PrestaShop site. Whether it’s a display error, a plugin/extension conflict, faulty code (PHP, HTML, CSS, JS), or a misconfiguration, our team will diagnose and fix the issue to restore your platform to proper working order. Backed by solid experience and official certifications, we provide a professional, transparent service that always includes pre-intervention backups and a detailed report after each fix.

Why choose BeDOM - Solutions Web?

• Certified expertise: Our team is made up of specialists well-versed in the specifics of WordPress and PrestaShop, with several years of experience in web development and site maintenance.
• Professional service: Based in France, BeDOM - Solutions Web follows rigorous workflows, including backups, testing, and final validation.
• Responsiveness and follow-up: Requests are handled promptly, and a single point of contact supports you through to full resolution.
• Eco-responsible approach: We favor green hosting and recommend technical optimizations that reduce environmental impact.

What does our service include?

The primary goal of this service is to diagnose and fix one or more minor issues on your WordPress or PrestaShop site. The most common incidents include display problems, broken links, conflicting plugins/extensions, or malfunctioning forms.

BeDOM - Solutions Web always performs a full backup of your files and database before the intervention, then carries out validation tests at the end of the operation. Finally, a PDF report is sent to you, indicating the modified files, any solutions implemented, and tips to prevent the bug from reappearing.

Note: If the issue proves complex (extremely slow site, server migration, major redesign, fully corrupted theme, etc.), our team can propose a customized offer tailored to the situation.

Examples of simple bugs fixed by BeDOM - Solutions Web

• Display or layout issues: Misaligned icons, images or text, incorrect fonts, etc.
• Broken links or incorrect redirects: 404 errors, menu URLs pointing to the wrong page…
• Non-working contact forms: No emails received, blocked fields, or a faulty plugin.
• Plugin/extension conflicts: Updates causing incompatibilities or partial malfunctions.
• Missing translations: English words on a French site, poorly configured variables…

Common errors handled

Our team frequently deals with error messages such as:

• ERROR 404: “Page Not Found”
• ERROR 500: “Internal Server Error”
• ERROR 502: “Bad Gateway”
• ERROR 503: “Service Unavailable”
• ERROR 504: “Gateway Timeout”
• ERROR 524: “A Timeout Occurred” (Cloudflare)
• ERROR 520 / 521 / 522 / 523: Various issues related to Cloudflare

When these errors are due to misconfiguration or a minor code conflict, repairs are carried out quickly. If deeper causes are involved (server settings, hosting provider, etc.), our experts will suggest a more advanced service.

Our intervention report (PDF)

After each fix, BeDOM - Solutions Web provides a clear report detailing:

1. Initial diagnosis: the nature of the bug or identified conflicts.
2. Actions taken: file changes, settings, plugin updates, etc.
3. Post-intervention tests: validation of proper operation, compatibility checks.
4. Recommendations: advice to prevent the bug from returning and improve maintenance.

Pricing and turnaround times

For a single minor bug, the base price is set at €30 with an intervention time of about 48 hours. If multiple issues need to be resolved, the table below shows progressive packages:

For situations requiring a heavier intervention (site migration, major optimizations, redesign, etc.), our team will gladly provide a custom offer to better meet your needs.

BeDOM - Solutions Web workflow

1. Initial exchange: The bug or issue is described in detail, ideally with screenshots or temporary back-office access.
2. Confirmation and quote: After reviewing your request, our experts confirm whether a standard package is sufficient or if an in-depth analysis is needed.
3. Data backup: A full copy (files and database) is made to avoid any risk of loss.
4. Bug fix: Necessary changes are made (settings, code, etc.), and any incompatible plugins are updated or replaced.
5. Validation tests: Checks are performed on the front end and back end to ensure the bug has disappeared and no new errors have appeared.
6. Intervention report: A PDF document detailing the operation and best practices to avoid recurrence is delivered to the client.
7. Final validation: Once satisfied with the result, the client closes the job and regains a site that is both high-performing and secure.

Commitments and guarantees

• Guaranteed confidentiality: Access credentials provided (usernames, passwords) are used only for the intervention and are deleted from our records once it’s complete.
• No risk of data loss: Backups make it possible to restore the previous state of the site in case of unforeseen events. If the repair proves impossible, a refund is offered.
• Guaranteed results: BeDOM - Solutions Web is committed to doing everything possible to resolve the bug. In the exceptional event of failure, the service is fully refunded.

Related services

In addition to bug fixes, BeDOM - Solutions Web offers other services to improve and secure your WordPress or PrestaShop site:

• Speed optimization (caching, image optimization, script reduction…)
• Maintenance and updates (CMS, themes, plugins, modules…)
• SEO improvements (tags, content, internal linking, link building…)
• Post-hack cleanup (malware removal, site hardening…)
• Online store design or redesign (tailored to your brand and goals)

Contact and custom quote request

For any additional information or an in-depth review of your project, the BeDOM - Solutions Web team is at your disposal. Feel free to describe your problem and specify your site’s objectives to receive tailored solutions. Check out our online form now:

Click here to contact BeDOM - Solutions Web

Choose a reliable, transparent service: opt for BeDOM - Solutions Web and enjoy a high-performing, error-free, and secure site for your visitors.